"Working with Bryan Durocher has been a terrific and exciting experience for Cirillo Cosmetic Dermatology Spa. We hired Bryan for his financial metrics expertise and his business organization templates that were focused on the medical spa industry. As a result, we have improved our overall financial management function, and implemented a new performance and customer service-based employee compensation structure.
Bryan's Management materials are well done and educational, providing excellent templates to spin-off our cosmetic business. The compensation model helps drive profitability and rewards employees who are high performers.
Most helpful of all are his Coaching services which help focus our team on the key customer service issues while also building team unity and enthusiasm. Bryan's coaching is important to us as we bring together personnel having medical/surgical/cosmetic dermatology practice "patient-focused" backgrounds, with personnel having medical spa "client-focused" backgrounds.
Bryan has clearly demonstrated to us that he is a leader and a luminary in the Spa industry. We value his advice, and we value the industry connections and the many recommendations we've received from him."
Victoria A. Cirillo-Hyland, MD
Board Certified Dermatologist and Dermasurgeon
Cirillo Cosmetic Dermatology Spa
Rosemont, PA
Medical Spa Consulting with Durocher Enterprises begins with a Needs Assessment to determine the optimal approach necessary for profitable business development. The Needs Assessment addresses all aspects of successful medical day spa management. A Durocher Consultant will provide an outline of the following aspects: feasibility study of the facility, corporate ID and branding, marketing plans and strategy, human resource requirements, retail and professional product overview and strategies, services offered, technology and equipment support, staff recruitment, development and retention, standard operating procedures, physician services and web development and optimization. This comprehensive evaluation is designed to identify individual spa needs and challenges. Upon completion of the Needs Analysis, an owner will be provided a map of proven solutions, necessary steps and budget requirements necessary to properly implement all aspects.
Cost for services is determined on a project by project basis. Consulting is completely customized to suit individual needs. Contact Durocher Enterprises for a complimentary consultation to begin on the journey to building your emotional and financial bottom line.
Feasibility studies
Needs Assessment
Conceptual Development
Evaluation of Spa & Practice
Space Allocation
Management Training
Staff Recruitment
Strategic Marketing Plans
Business Planning
